Question 1

How to deposit funds to RDN BCA?

Accepted Answer

For Foreign Individual (Non-Indonesian), Stockbit uses Bank BCA as intermediaries for Customer Fund Accounts (RDN). To deposit funds to RDN BCA, follow these steps:

I. Bank Transfer from Overseas (Non-Indonesian) Bank

Please reach out to respective bank that you would user to do the fund transfer, and here are some notable items/information which will be needed during the fund transfer procedure :

Get your RDN account number on Stockbit as your recipient account number, RDN account can be check via Stockbit App under menu ‘Account’ > select ‘Trading Profile’ OR simply click button ‘Deposit’ , you will be directed to a page with your RDN account details in which you could copy your RDN bank account.
Make sure the fund recipient name is exactly matching your RDN account name, name can be check via Stockbit App under menu ‘Account’ > select ‘Trading Profile’ .
SWIFT CODE OF BCA (Bank Central Asia) : CENAIDJA

II. Bank Transfer from Indonesia Bank OR Indonesian E-Wallet

How to deposit funds from Bank BCA Account

1. Via BCA ATM

Insert the BCA ATM card into the ATM machine
Enter BCA ATM PIN
Select menu Other transactions
Select the Transfer menu and go to BCA Account
Enter RDN BCA number
Enter the deposit amount
Check the transaction data again. If it is appropriate, select YES or OK
Transaction completed. Proof of deposit will be listed on the ATM receipt

2. Via Klik BCA

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Question 2

How to Sign Up Stockbit Social ?

Accepted Answer

Stockbit Social is a community stock platform that allows investors to easily interact and discuss with other investors. By having a Stockbit Social account, you can also enjoy the basic features of Stockbit to perform stock analysis.

Follow these steps, to register a Stockbit account through the Mobile App.

Click Sign Up/ Register (Daftar) on the initial screen when opening the application
Register your Stockbit social account using your company’s email address by clicking Sign up with email (“Daftar dengan Email”)
Enter your company email address
Enter Full Name
Create a username that you want to use to interact on Stockbit Social ||| Username won't be able to edit once registration is completed
Create a social account password and confirm it by entering the same code in the Confirm box
Select country code then enter your mobile phone number
Enter the verification code sent via SMS to the registered phone number number
Select country, select “Indonesia” as the country and confirm
Registration completed and your stockbit social account has successfully been created

Once you have your stockbit social account successfully created, you could proceed to stockbit trading account opening through the guide shared to your email address.

⚠️Important Notes ⚠️

For Foreign user, your Stockbit trading account opening process will be different from local employees due to additional regulatory requirements. The process

Question 3

How to change Stockbit account email?

Accepted Answer

Below are the guideline to change your Stockbit account email.

Download and Open your Stockbit App (iOS/Android)

Click the hamburger icon (three lines) in the right corner of the application screen on your smartphone
Select 'Security'
Choose 'Ubah Email'
Input your Stockbit Password.
Type the new email you want to use, then click 'Submit'
Click' Lanjut' on the confirmation bottomsheet
You will receive a verification code sent to your new email address. If you haven't received the code, click the 'Resend' button
Input the verification code
Done. Your email has successfully been updated ![](https://st

Question 4

How to reset my Trading PIN if i forget my securities trading PIN? (web version)

Accepted Answer

Trading PIN is required to access the trading portfolio and profile. If you forget your trading PIN, follow these steps:

Click Start Trading in the right corner of the Home page

Click Forgot PIN

Enter Your Passport Number, then click Submit You could neglect the command to input KTP number as It's supposed to be your ID number, for Indonesia it will be KTP number and for foreigner it will be passport number

You will receive a Verification Code which will be sent to the registered Mobile Number

After getting the verification code, enter the code then click Submit. If you don't receive the SMS, click Resend

You will receive a verification email to registered email address

The email will appear with the subject "Forgot your Stockbit Sekuritas

Question 5

What should i do if i forget my Stockbit Account Password?

Accepted Answer

If you forget your Stockbit account password, you can still reset your Stockbit account password so you will regain your access to your Stockbit account. Please check below as your step by step guide.

Via App

If you forget your Stockbit password when logging in, click the Lupa Password (forget password) button
Input your registered email address, then click Kirim (Submit) button
You will receive a verification link sent to your email. If you haven't received a verification email, click **kirim ulang email **(Resend email) option
Click "Konfirmasi" (Confirm) button in the email
You will be directed to Stockbit Website. Enter your new password, and confirm
Done. Your new password has successfully been created

Question 6

How to Make a Fund Withdrawal ?

Accepted Answer

If you want to withdraw funds, please follow these steps:

Here's how to withdraw funds via Stockbit Web

Click Start Trading button on the right corner

Click Login and you will be redirected to trading account login page

Input your trading PIN, then click Login

Once you logged in, click Trading Area button on the right corner then click Withdrawal

Input your withdrawal amount (Min. Withdrawal amount is IDR 2,000,000) and click continue

Select your destination currency and we will transfer your funds in USD or SGD. || Please make sure your beneficiary account receives either SGD or USD currency.

Click continue after you select the currency

Please review you withdrawal request then click Continue

![](https://storage.crisp.chat/users/helpdesk/website/def1e0e71ae1e800/image18_1jk

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