What Should I Do If I Forget My Stockbit Account PIN?

If you forget your Stockbit account PIN, you can still access your account. Here's how:

A. Via the website

1. Once you have logged into your Stockbit account, click on the “Start Trading” menu and select “Forgot PIN.”
2. You will be asked to complete 2-Step Verification.
3. You will receive a verification code sent to your email. Then, enter the verification code. If you have not received the verification code in your email, please click the “Resend” option.
4. Next, you will be asked to enter the verification code sent to your registered phone number via WhatsApp. You can click “Try Another Way” if you want to choose the SMS option.
5. Enter your new PIN in the provided field. The PIN must be at least 6-12 digits long. Then, confirm your PIN again.
6. Done. Your new PIN has been successfully created.

B. Via the app

1. Once you have logged into your Stockbit account, click on the Portfolio menu and select “Forgot Trading PIN.”

2. You will be asked to complete 2-Step Verification
3. You will receive a verification code sent to your email. Then, enter the verification code. If you have not received the verification code in your email, please click the “Resend” option.
4. Next, you will be asked to enter the verification code sent to your registered mobile number via WhatsApp. You can click “Try Another Way” if you want to choose the SMS option.
5. You will be asked to complete 2-Step Verification.
6. Enter the new PIN in the field provided.
7. Done. The PIN has been successfully changed.

Diperbarui pada: 25/09/2025