> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.stockbit.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to change Stockbit account email? ###### **To change the email registered on your Stockbit account, follow these steps:** || Via the Stockbit app (iOS/Android) : 1. In the Stockbit app, click the **side menu/avatar logo** in the left corner of the app screen. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1iyabl.png =450x974) 2. Select **Security**, then select **Change Email** ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_ypkpdp.png =450x974) 3. The withdrawal and bank account change features will be disabled for 24 hours after you change your password. Select “**agree**” if you want to continue. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1mhefu7.png) 4. **Enter Password** for your Stockbit account ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1xvb6x8.png =450x974) 5. **Enter the OTP code** sent to your registered mobile number. You can click “**Try Another Way**” if you want to choose the SMS option. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_wvp6u4.png =450x974) ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_u0e6en.png =450x974) 6. If you have a trading account, please complete **Verification** ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_113c17x.png =450x974) 7. You will be asked to **verify your face**. Make sure your face is clearly visible when performing the verification and that the person performing the face verification is the account owner on Stockbit. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1fgzdgh.png) 8. Type in the **new email** you want to use, then click **Save**. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_8jn83t.png =450x974) 9. **Enter the OTP** sent to your new email address ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_ai2xt0.png =450x974) 10. **Done.** Your email has been successfully changed. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_hlb979.png =450x974) || Via Stockbit website: 1. Click the **Trading Area** menu in the right corner ![](https://storage.crisp.chat/users/helpdesk/website/def1e0e71ae1e800/trading-menu-mahakarya_18z6bha.jpg) 2. Click **Security** ![](https://storage.crisp.chat/users/helpdesk/website/def1e0e71ae1e800/security-mahakarya_1sk5l11.jpg) 3. Select **Change Email** ![](https://storage.crisp.chat/users/helpdesk/website/def1e0e71ae1e800/ubah-email-default_1jb5jy4.jpg) 4. The withdrawal and change bank account features will be disabled for 24 hours after you change your password. Select “**agree**” if you want to continue. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1gwtogz.png) 5. **Enter Password** for your Stockbit account ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1v1ucx6.png) 6. **Enter the OTP code** sent to your registered mobile number. You can click “**Try Another Way**” if you want to choose the SMS option. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_ckiky2.png) 7. If you have a trading account, please complete **Verification**. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_8tgklp.png) 8. **Type in the new email** you want to use, then click Save. 9. **Enter the OTP** sent to your new email. 10. **Done**. Your email has been successfully changed. || Via Stockbit Desktop App : 1. **Click** Settings **in the bottom-left corner, then select** Security **and click** Change Email ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_x1qfxu.png) 2. The withdrawal and bank account change features will be disabled for 24 hours after you change your password. Select “**agree**” if you want to continue. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_3px0up.png) 3. **Input** your current password ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_hmh5ix.png) 4. You will receive a verification code sent to your Whatsapp. Then, enter the verification code. If you have not received the verification code in your email, please click the “Resend” option. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1lhzx15.png) 5. You will be asked to fill in the “**Verification data**". ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_1yvttl2.png) 6. Complete the face matching process by clicking Start Verification. ![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/f/1/def1e0e71ae1e800/image_4s2b3.png) 8. **Type in the new email** you want to use, then click Save. 9. **Enter the OTP** sent to your new email. 10. **Done**. Your email has been successfully changed. || Note: || After changing your phone number, you will not be able to withdraw funds or change your bank account for 24 hours. || After successfully changing your phone number, you can change other data such as your email within the next 6 hours. || You will receive a “Stockbit Email Change” notification in your registered email.